

leadership workshops
mobilizing people
Leaders are increasingly faced with the challenge of doing the same amount of work – or even more – with fewer resources. Successful leaders learn how to effectively mobilize people to
achieve results. Mobilizing people means organizing a group or team to take action in support
of a specific purpose or cause. Asking people to contribute their best involves creating safety, fostering trust, providing support, and empowering individuals. Inspiring and motivating others to work towards a shared objective is an essential leadership competency.
Learning Objectives
By the end of the session, participants will be able to:
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Explain how leadership behaviours can either multiply or diminish the capacity of colleagues and employees
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Describe Multiplier and Diminisher behaviours in certain leadership situations
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Describe what it means to feel psychologically safe in the workplace and why safety is necessary for effective team performance
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Describe specific strategies to mobilize people as a Multiplier leader
effective negotiation skills
If you're looking to improve the outcome of negotiations in both your professional and personal life, look no further. In this workshop, we'll explore essential skills such as preparation, analysis, active listening, clear communication, and problem-solving. We'll also examine how to better understand and respond to the needs of your negotiating counterpart.
Learning Objectives
By the end of the session, participants will be able to:
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Explain three possible approaches to a negotiation
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Describe important actions in each step of the negotiation process (i.e., preparation, probing, proposing/countering)
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Rank and weigh negotiation items/issues and develop stretch goals, goals and bottom lines for each
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Ask probing questions to better understand your negotiating counterpart
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Recognize the difference between a position and an interest
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Develop proposals and counter strategically with concessions to improve outcomes
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Demonstrate how to respond to difficult negotiators
advanced negotiation skills
Take your negotiation skills to the next level with additional strategies, tools, and best practices for dealing with a range of negotiations. You will leave this workshop with a better sense of the factors that influence negotiation and be able to respond appropriately.
While this course builds on the content from Effective Negotiation Skills, it is not a prerequisite.
Learning Objectives
By the end of the session, participants will be able to:
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Understand the differences between a distributive and integrative negotiation
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Maximize value in a negotiation
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Assess the zone of possible agreement and its impact on a negotiation
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Maneuver through negotiations involving multiple parties
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Analyze the role and importance of culture when negotiating
effective performance management
Establishing an environment where performance management tools and strategies are in place from an employee’s first day sets the stage for success. Regular feedback and clear expectations help employees understand what is expected of them and how they can improve. This proactive approach helps support all team members in reaching their full potential.
Learning Objectives
By the end of the session, participants will be able to:
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Understand the three (3) simple elements of performance management
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Develop and implement key tools to support clearly defined expectations when onboarding new employees
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Identify when and how to give feedback to employees
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Understand the difference between coaching and managing and when to use each
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Identify what steps to take when employee performance is not improving
analytical thinking and problem solving
Looking to improve your ability to interpret information and figure out what it really means and why the information matters? Learn how to strengthen your analysis, present findings clearly and objectively and improve decision-making. This essential skill offers a range of benefits in both personal and professional contexts.
Learning Objectives
By the end of the session, participants will be able to:
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Identify and mitigate the challenges and risks associated with bias
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Recognize the value of objectivity when conducting analysis
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Describe each step in the analytical thinking process
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Use analytical thinking and various techniques to solve a variety of problems
high-functioning workplaces
In today's fast-paced, ever-changing business landscape, exceptional performance isn't about working harder — it's about working smarter, together. Leaders are challenged to create and sustain working environments where individuals learn, grow, collaborate, and thrive.
This workshop is designed to help leaders understand the key characteristics of a high-functioning workplace and adopt tools and techniques that will strengthen their team's success.
Learning Objectives
By the end of the session, participants will be able to:
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Understand how to align daily tasks, projects, and decisions to support the overall success
of an organization -
Use responsibility mapping to create role clarity and a shared understanding of the contributions of all employees
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Explain how key performance indicators support prioritization of projects and create reporting metrics for engagement of team members and leaders
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Define and use tools for goal setting to achieve desired outcomes
relational intelligence at work
In today’s workplaces, success depends on how well we understand and manage emotions—our own and others’. Relational intelligence builds on emotional and social intelligence and is essential for building trust, strengthening collaboration, and enhancing well-being.
This course develops the emotional and social intelligence skills needed to manage emotions, connect with others, and create more effective professional relationships.
Learning Objectives
By the end of the session, participants will be able to:
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Identify key human needs that drive workplace behaviours and emotions.
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Recognize and manage personal emotions and patterns in professional situations.
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Describe the four core skills of emotional and social intelligence.
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Design actions to enhance relational intelligence at work.
coaching skills for connection and impact
In today’s fast-changing workplaces, leaders must be adaptable, accountable, and skilled at guiding others. Coaching is a powerful tool for fostering connections, improving performance, and driving positive change.
This course will help you build practical coaching skills—such as active listening, questioning, and structured conversations allowing you to integrate coaching into daily interactions to create impact.
Learning Objectives
By the end of the session, participants will be able to:
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Distinguish between the roles of coach and mentor.
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Apply effective communication skills—active listening and thoughtful questioning—to inspire change and support growth.
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Assess your coaching strengths and areas for development.
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Apply a structured coaching process to everyday conversations.
thriving in the digital workplace
Technology is essential to our lives, but it can also create distractions and stress. Digital wellness is about building healthy habits that help you use technology intentionally while supporting your productivity, focus, and overall well-being.
This course will show you how to minimize digital overload and create sustainable strategies to improve workplace performance and maintain well-being.
Learning Objectives
By the end of the session, participants will be able to:
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Identify the eight domains of digital wellness.
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Outline the key practices and beliefs that affect digital wellness in professional settings.
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Establish sustainable digital habits in at least four critical workplace domains.
addressing bias
Bias can be defined as a strong feeling in favour of - or against - something (e.g., a person or one side in an argument). It is often not based on fair judgement. To defend against bias, individuals must be aware of their assumptions and preconceived ideas. Bias can have a detrimental impact on the way we interact with others, putting organizational success in jeopardy.
Learning Objectives
By the end of the session, participants will be able to:
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Define bias and distinguish between implicit bias (i.e., attitudes or beliefs that are unconscious and explicit bias (i.e., attitudes or beliefs that are conscious and deliberate)
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Identify common types of cognitive bias (e.g., confirmation bias, anchoring bias) and recognize how they show up in the workplace
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Explain the potential negative impacts of unchecked bias on decision-making, collaboration, hiring, and inclusion
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Apply practical strategies to reduce or mitigate bias in their own work (e.g., using structured decision-making, blind reviews, diverse panels)
successful job applications
Ready to take the next step in your career but unsure how to stand out? This interactive workshop is designed to help you strategically position yourself for employment and advancement by mastering the application, exam, and interview process. Learn how to analyze job advertisements, craft compelling applications, and prepare with confidence for exams and interviews.
Using recent, real-world scenarios and real-time feedback, you’ll develop the tools, strategies, and mindset needed to confidently pursue new opportunities and succeed in competitive selection processes.
Learning Objectives
By the end of the session, participants will be able to:
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Interpret job ads so they can develop comprehensive applications
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Turn essential experiences into persuasive stories that showcase their skills, abilities, and lessons learned
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Anticipate exam and interview questions and develop structured answers
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Avoid common pitfalls in applications, exams, and interviews
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Practice and refine responses to recent exam and interview questions with instructor feedback
leading adult learners
Are you responsible for developing training for professionals? Knowing how adults learn is crucial for creating effective learning experiences. Training that responds to the unique characteristics and motivations of adult learners will lead to more engaging and impactful sessions and longer-lasting learning outcomes. Whether you are new to instructional design or looking to enhance your training effectiveness, this workshop will provide practical knowledge and tools to evaluate your approach.
Learning Objectives
By the end of the session, participants will be able to:
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Identify the needs of adult learners and different learning styles
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Develop exercises that fall along the experiential learning cycle (i.e., concrete experience, reflective observation, abstract conceptualization, active experimentation)
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Explain and demonstrate effective facilitation skills
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Explain and demonstrate effective verbal and non-verbal communication skills
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Develop measurable learning objectives and lead participants through a structured learning exercise
communication workshops
Take your leadership even further - discover how our communication workshops strengthen the way leaders and teams engage and perform.
