communication workshops
effective briefing notes
Looking to improve how you brief-up in your organization? A briefing note is a short document, often used in professional settings like government or business, that provides decision-makers with essential information about a specific issue. An effective note is one that enables the reader to quickly grasp the core issue and its significance.
Through practical exercises, real-world scenarios, and expert feedback, this workshop will give participants the tools and confidence needed to successfully draft written briefings.
Learning Objectives
By the end of the session, participants will be able to:
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Explain the actions to take prior to writing
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Describe the sections in a briefing note for information and decision making
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Identify and correct common problems with written briefings
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Demonstrate how to edit for conciseness and clarity
oral briefings and presentations
Professionals routinely give short oral briefings and longer presentations, often under conditions of stress and pressure. Regardless if the goal is to inform or persuade, challenge is:
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to identify the critical information necessary for the audience and
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to communicate it clearly and effectively.
To effectively communicate information, analysis, or advice to an audience, your content must be concise, precise, and accessible.
In this experiential workshop, participants will learn how to develop an oral briefing and will have an opportunity to deliver one.
Learning Objectives
In this workshop, participants will be able to:
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Strengthen their ability to structure and deliver an effective oral briefing
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Enhance their understanding of the information needs of senior officials
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Demonstrate effective verbal and non-verbal communications skills
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Develop strategies for managing nervousness and responding to questions
effective communication in complex professional settings
Today's professionals navigate an unprecedented volume of information — far beyond what previous generations experienced. With messages constantly streaming across platforms like email, instant messaging, text, and voice, it's easy for communication to get lost. The biggest risk? A breakdown in essential messaging or the disregard of critical information required for sound decision-making.
In this hands-on workshop, participants will learn how to choose the most effective platform for their message and apply strong interpersonal communication skills to achieve clarity and impact.
Learning Objectives
By the end of the session, participants will be able to:
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Identify the risks and benefits of using various communication platforms such as email, instant messaging, text, meetings with individuals and groups, voice, and video platforms
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Use a risk/benefit critical thought process to support choosing the best method of communication for the message they need to convey
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Understand how to reduce risk of communication breakdowns across all platforms
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Gracefully recover from communication breakdowns to foster positive professional relationships
facilitation skills
Looking to elevate your ability to guide, manage, and support teams during discussions, meetings, or workshops? Strong facilitation skills ensure that group activities are inclusive, structured, goal-oriented, and productive.
Through practical exercises, real-world scenarios, and expert feedback, workshop participants will gain the tools and confidence necessary to lead engaging, outcome-driven sessions with focus and impact.
Learning Objectives
By the end of the session, participants will be able to:
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Explain the role of a facilitator and how it differs from the role of a participant
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Describe how to prepare for, deliver, and end a facilitated session
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Develop purpose, process, and time statements
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Establish working agreements that establish appropriate behaviours
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Ask probing questions to uncover facts, opinions, assumptions, etc.
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Make interventions when encountering problems with the process or participants
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Avoid common problems with in-person and virtual facilitation
compelling slide presentations
Harness the full potential of presentation software (e.g., PowerPoint) to create compelling presentations that engage, inform, and inspire. This workshop will explain how to structure your message, design with purpose, and support your content with effective visuals. Rather than exploring the technical features of any one software, the session emphasizes clear communication, purposeful layout, and visual storytelling for maximum impact.
Through practical exercises, real-world scenarios, and expert feedback, you will gain the tools and confidence needed to successfully develop a compelling presentation.
Learning Objectives
By the end of the session, participants will be able to: ​
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Understand and employ the crucial steps in structuring a message using presentation software
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Identify best practices to edit and correct common errors in a slide presentation
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Build a compelling presentation using the tools and skills gained in the workshop
